ORDERS

THERE may be mistakes! We can’t guarantee that all orders will be flawless, however, if you receive the wrong order or a damaged item, it will be corrected ASAP!

Please make sure you complete the order with the correct address and the exact product color, size, etc. that you desire!! 

SHIPPING

 15 BUSINESS days to PROCESS. SHIPPING TIME is extra.

We recommend waiting up to 7 BUSINESS DAYS after the order HAS SHIPPED before you contact us about not receiving the item. 

DURING SALES, THE PROCESSING TIME MAY BE EXTENDED!

Orders may be split across multiple shipments, and items ordered together may not be shipped out on the same day. 

Print sales create a huge volume of orders so please be patient with us as we work hard to get your beautiful prints out! No changes can be made to orders!

 

PLEASE CHECK YOUR ORDER CONFIRMATION TO CONFIRM PRINTS ORDERED!

DELAYED/LOST PACKAGES

We are not responsible for any delayed shipping, lost packages due to incorrect addresses that we receive on the order.
As always, if you have any additional questions please contact us at hello@pardonmyfro.com!

TRACKING

ALLOW UP TO 48 HOURS TO UPDATE  TO SHOW TRACKING STATUS AFTER ITEM HAS SHIPPED! TRACKING NUMBERS! A LOT OF TIMES, USPS PICKS UP THE PACKAGES FROM THE WAREHOUSE, BUT DOESN'T UPDATE IMMEDIATELY. ONCE THE PACKAGE IS PICKED UP, WE ARE NOT LIABLE FOR DELAYS IN UPDATING THE TRACKING. 

RETURNS/EXCHANGES

Returns/Exchanges are only accepted in the case of damaged goods. If you have received your purchase and it is damaged, please email hello@pardonmyfro.com within 7 days of receipt.