HOLIDAY PRODUCTION + SHIPPING INFORMATION

In preparation for the holiday rush, we’ve prepared essential dates + timelines to ensure your orders REACH YOU in time for Christmas. Production Timeline From November 18th through December 31st, our production time increases to 15 business days. Most orders will ship before the15th business day, but, you should prepare for the increased production time due to the increased volume we experience. During the holiday season, our production team will be working AROUND THE CLOCK TO GET THE ITEMS OUT!

CUSTOMER SUPPORT

Our customer support team is available ON SHOPIFY CHAT ON THE SITE AND BY email MAIL@PARDONMYFRO.COM

 

SHIPPING

Submit orders by December 5th TO GET THE ITEMS BY CHRISTMAS! AFTER DEC 5TH, WE MAY STILL BE ABLE TO GET THE ITEMS TO YOU BUT WE CANNOT GUARANTEE. PARDON MY FRO does not guarantee shipping carrier timelines. During the holiday season, there can be shipping carrier delays due to volume, bad weather, and situations that are beyond our control. We are not able to update or change shipping methods or options once an order has received it’s tracking information.